Improving the Selection Process for the Civil Service in Qazaqstan
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Abstract
Currently, in Qazaqstan special attention is being paid to the professionalism of specialists entering the civil service. Therefore, the purpose of the study was to identify problematic issues in the selection procedures for the civil service and propose ways to solve them. The research methods used were the study of scientific papers using the method of information-targeted analysis, analysis of regulatory legal acts and questionnaires. The survey was conducted on the Google platform, based on voluntary sampling, and a total of 138 respondents answered the questions.
In the course of the study, the following issues were identified: the attractiveness of the civil service is generally low in local government bodies; the Human Resource Management Service is not engaged in the direct search for the necessary specialists but only performs the selection procedures established by law; there is a deficiency of skilled personnel able to professionally conduct an interview and analyse the significance of the results. As a result, in most cases, specialists employed in the civil service lack the skills to perform their work. Therefore, there is a need to introduce innovative and flexible approaches to the selection process for the civil service. One of them is the opening of a special web platform for selection for the civil service, the involvement in the selection committee of only those specialists who meet certain membership requirements, as well as the introduction of a competency matrix for HRM specialists participating in the selection.
Keywords: Human Resource Management, skilled personnel, state apparatus, civil service, civil servants, selection, professional selection, selection on a competitive basis.
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