Increasing the Reliability and Availability of Official Information During Emergencies
Main Article Content
Abstract
This article examines the issues of increasing the reliability and accessibility of official information during emergencies in the Republic of Kazakhstan. Emergencies of natural, technological, and epidemiological nature and the pre-, during, and post-crisis phases of information support are analysed. Special attention is paid to the role of government agencies, mass media, social networks, and digital technologies (mobile applications, early warning systems). The main factors affecting the credibility of information — source transparency, the fight against fake news, and public digital literacy — are analysed. Specific recommendations are provided to increase public trust and ensure information security.
Keywords: emergencies, official information, trust, accessibility, Kazakhstan, mass media, social networks, misinformation.
Downloads
Article Details
This work is licensed under a Creative Commons Attribution 4.0 International License.
Permissions
It is the responsibility of the author(s) to obtain any permission related to the use of the copyrighted texts as well as the reproduction of photographs and other illustrative materials to be used in their manuscript.
References
Baimbetova, A., Yessenali, A., and Kulbayeva, A. (2024). Interaction between government bodies and business structures in the Republic of Kazakhstan. Economic Series of the Bulletin of the L.N. Gumilyov Eurasian National University, (4), 106–128. (In Kazakh)
Hinata, S., Rohde, H., and Templeton, A. (2024). Communicating with the public in emergencies: A systematic review of communication approaches in emergency response. International Journal of Disaster Risk Reduction, 111, 104719. https://doi.org/10.1016/j.ijdrr.2024.104719
Raisvikh. (2025). Emergency regime introduced in the city of Alatau. https://rus.baq.kz/rezhim-chs-vveli-v-gorode-alatau_300022651/ (In Kazakh)
Sagandykova, D. A. (2021). The impact of crisis situations on the level of trust in government bodies: The role of media. In Proceedings / Conference materials (p. 223). (In Russian)