SUSAR, Deniz. Division for Public Administration and Development Management. International Journal of Civil Service Reform and Practice, [S. l.], v. 1, n. 1, 2013. DOI: 10.56289/ijcsrp.26. Disponível em: https://astanahubjournal.org/index.php/ijcsrp/article/view/26. Acesso em: 29 mar. 2026.