DZHANGAZIYEVA, Gulmira. You Can’t Manage What You Can’t Control, And You Can’t Control What You Can’t Measure. International Journal of Civil Service Reform and Practice, [S. l.], v. 11, n. 1, p. 26–30, 2023. DOI: 10.56289/ijcsrp.192. Disponível em: https://astanahubjournal.org/index.php/ijcsrp/article/view/192. Acesso em: 27 mar. 2026.