BAKCHIEV, Daniyar. Performance appraisal as an instrument of quality improvement of providing the public services. International Journal of Civil Service Reform and Practice, [S. l.], v. 2, n. 2, 2014. DOI: 10.56289/ijcsrp.164. Disponível em: https://astanahubjournal.org/index.php/ijcsrp/article/view/164. Acesso em: 26 mar. 2026.