JAFARLI, Inji. Effective Public Service Delivery: The Case of Azerbaijan. International Journal of Civil Service Reform and Practice, [S. l.], v. 9, n. 1, 2021. DOI: 10.56289/ijcsrp.153. Disponível em: https://astanahubjournal.org/index.php/ijcsrp/article/view/153. Acesso em: 26 mar. 2026.