BOLOTBAEV, Asylbek. Improving Efficiency of Public Administration through Strategic Benchmarking. International Journal of Civil Service Reform and Practice, [S. l.], v. 3, n. 1, 2015. DOI: 10.56289/ijcsrp.12. Disponível em: https://astanahubjournal.org/index.php/ijcsrp/article/view/12. Acesso em: 26 mar. 2026.